Terms of Service

2. Description of Service

AiClau is a social media analytics platform that helps you:

• Connect and analyze your YouTube, Instagram, and TikTok accounts
• Track video and post performance metrics
• Generate analytics reports and insights
• Compare content performance across platforms
• Receive AI-powered content recommendations
• Manage marketing campaigns and briefs

We reserve the right to modify, suspend, or discontinue the Service (or any part thereof) at any time with or without notice.

3. Account Registration and Security

3.1 Account Creation

To use AiClau, you must create an account by providing:

• A valid email address
• A secure password
• Accurate account information

3.2 Account Security

You are responsible for:

• Maintaining the confidentiality of your password
• All activities that occur under your account
• Notifying us immediately of any unauthorized access

3.3 Account Eligibility

You must be at least 13 years old to use AiClau. By using our Service, you represent that you meet this age requirement.

4. Social Media Platform Integrations

4.1 Third-Party Platforms

AiClau integrates with YouTube, Instagram, and TikTok through their official APIs. By connecting these accounts:

• You authorize AiClau to access your account data as described in our Privacy Policy
• You agree to comply with each platform's terms of service
• You understand that we rely on these platforms' APIs, which may change or be discontinued
• You acknowledge that data availability depends on your account type and platform permissions

4.2 YouTube Specific Terms

4.3 Instagram Specific Terms

4.4 TikTok Specific Terms

4.5 Disconnecting Accounts

You may disconnect any social media account at any time through your AiClau Settings. This will stop local processing and prevent further use of stored tokens by our service.

Disconnecting a connected Google or YouTube integration inside the app stops local processing and prevents further use of stored tokens by our service. Users may also revoke the app's access directly from their Google account permissions.

5. Acceptable Use

5.1 Permitted Uses

You may use AiClau to:

• Analyze your own social media content performance
• Generate reports for your own accounts
• Manage marketing campaigns and briefs
• Collaborate with team members on authorized accounts

5.2 Prohibited Uses

You may NOT use AiClau to:

• Access accounts you don't own or have authorization to manage
• Violate any platform's terms of service
• Scrape, harvest, or collect data beyond what our Service provides
• Reverse engineer or attempt to extract our source code
• Use the Service for illegal purposes
• Transmit viruses, malware, or harmful code
• Attempt to gain unauthorized access to our systems
• Resell or redistribute our Service without permission
• Use automated tools (bots) to access the Service
• Impersonate others or misrepresent your affiliation

6. Intellectual Property

6.1 AiClau's Rights

The Service, including its design, features, code, and content, is owned by AiClau and protected by copyright, trademark, and other intellectual property laws.

6.2 Your Content

You retain all rights to your social media content and data. By using AiClau:

• You grant us permission to access and display your social media data within the Service
• You grant us permission to process your data to provide analytics and insights
• We do not claim ownership of your content
• We will not share your data with third parties except as described in our Privacy Policy

7. Fees and Payment

7.1 Pricing

AiClau may offer both free and paid subscription plans. Current pricing is available on our website.

7.2 Changes to Pricing

We reserve the right to change our pricing at any time. We will provide advance notice of any price increases for existing subscribers.

7.3 Refunds

Refund policies will be clearly stated at the time of purchase. Generally, we offer refunds within 14 days of purchase if the Service has not been used.

8. Service Availability and Modifications

8.1 Uptime

While we strive for 99.9% uptime, we do not guarantee uninterrupted access to the Service. Downtime may occur due to:

• Scheduled maintenance
• Third-party API issues (YouTube, Instagram, TikTok)
• Technical difficulties
• Force majeure events

8.2 API Limitations

Our Service depends on third-party APIs. We are not responsible for:

• API rate limits imposed by platforms
• Changes or deprecations to platform APIs
• Data availability restrictions
• Platform policy changes that affect our integration

9. Data and Privacy

Your use of AiClau is subject to our Privacy Policy, which explains how we collect, use, and protect your data.

Key points:

• We encrypt OAuth tokens and sensitive data
• We fetch social media metrics in real-time and don't permanently store them
• You can disconnect platforms or delete your account at any time
• We comply with GDPR, CCPA, and other data protection regulations

10. Disclaimers and Limitations of Liability

10.1 "AS IS" Service

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

10.2 Accuracy of Data

While we strive for accuracy, we do not guarantee:

• 100% accuracy of metrics from third-party platforms
• Real-time updates (delays may occur)
• Availability of all metrics for all account types
• Accuracy of AI-generated insights and recommendations

10.3 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, AICLAU SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.

11. Termination

11.1 By You

You may terminate your account at any time through your account settings or by contacting [email protected].

11.2 By Us

We may suspend or terminate your account if:

• You violate these Terms of Service
• You engage in fraudulent or illegal activity
• Your account remains inactive for an extended period
• We are required to do so by law

11.3 Effect of Termination

Upon termination, your right to use the Service will immediately cease. We will delete your account data according to our data retention policy.

12. Changes to Terms

We may update these Terms from time to time. We will notify you of any material changes by email or through the Service. Your continued use of AiClau after such modifications constitutes your acceptance of the updated Terms.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of your jurisdiction, without regard to its conflict of law provisions.

14. Contact Us

If you have any questions about these Terms, please contact us: